At Houlkair, we respect your privacy and are committed to protecting your personal data.This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, get in touch with us, request a quote, or use our services.Whether you're a homeowner looking for heating and cooling solutions or a business enquiring about commercial services, we want you to feel confident that your information is handled responsibly.

By using this website, you agree to the practices outlined in this policy.We believe that trust starts with transparency. This Privacy Policy outlines how we collect, use, share, and protect your information when you interact with our platform. Whether you're applying for financial services, making transactions, or simply browsing our site, your privacy matters to us.

When you interact with our platform, we collect information that helps us provide secure, personalised, and efficient air con services. This includes personal identification details such as your full name, email address, and contact number.

Additionally, we automatically collect technical data such as your device type, IP address, browser version, and how you interact with our app or website. This data helps us improve your experience and keep our platform safe.

We will only use your personal information where we have a lawful basis to do so.

We use your information to:

We do not sell or trade your personal information.However, we may share your information where necessary with trusted third parties, such as:
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• Service providers who help us operate our website
• Analytics providersBooking or enquiry management platforms
• Payment processors (if applicable)Professional advisers or legal representatives
• Regulatory authorities where required by law
• Any third parties handling your data are expected to process it securely and only for legitimate business purposes.

Under UK data protection law, you have the right to:

Command: If you would like to exercise any of these rights, please contact us at tom@houlkair.co.uk

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, misuse, loss, or disclosure.While no website or online system can be guaranteed completely secure, we work to ensure your information is handled as safely as possible.We only retain personal information for as long as necessary to fulfil the purpose for which it was collected, or as required by law.

If you have any questions about this Privacy Policy or how your data is handled, please contact us.

‍Houlkair
Cooling & Heating Specialists
tom@houlkair.co.uk
07854 441 857